Disclaimer

Whilst we continue our best endeavours to ensure the security of this website, we accept no responsibility or liability for any misuse of the site or materials within. By making use of a Brookfield Photography password to log in to this site you warrant that you are, or have permission from the legal guardian of the photographed subject(s) to do so. We accept no responsibility or liability should a third party use this information to gain access to online content for unauthorised or illegal purposes either prior to the legal guardian receiving this information or after, when in the care of the legal guardian or authorised user. Furthermore, we take no responsibility or liability should an unauthorised party gain access via an authorised user's computer or e-mail sent via an authorised user's computer.

Displaying of Images When available, small unprintable images of the photographed subject(s) will be displayed upon a successful log in. The image is held on a secure server and access to these images can only be gained via the Brookfield Photography password. These details are unique for each photographed subject(s). As an added security measure we have ensured that once logged in to the site, the images cannot be saved, copied or downloaded. Permission from the legal guardians for providing this additional service is not needed because no subject images are ever published on the internet and we do not hold any personal information of any subject. The images are screen resolution only and their only purpose is for proofing and identifying the subjects as an aid to placing an order. However, if the subject(s) legal guardian would like the image removed from the secure server they should send an email quoting the proof number and Brookfield Photography password but please be aware that all this will do is prevent the legal guardian from choosing from a wider range of order options.

Delivery

Standard Delivery to the UK mainland is £3.00 whatever the size of your order. We aim to despatch orders within 14 days but please allow 21 days for delivery.

If for any reason you have a query regarding the delivery of your order, please email us.

Please remember to include your full name, telephone number and the order reference quoted online when corresponding by email.

PLEASE NOTE:

For overseas orders (including Ireland & Channel Islands) please email us or telephone us on 01527 460154 for a delivery quote.

Unfortunately, we will not be able to process your order via our website but our staff will help you over the phone.

Should you encounter any difficulties whilst placing your order, please call us on 01527 460154.

Returns Policy

We check all prints before leaving the lab and take great care in packing your order to ensure that they arrive in pristine condition. However, if you do find a fault with your order, please return to us within 14 days and a replacement will be sent out as soon as possible. Please make sure to include a note detailing the reason for return. This note must include your order number. We will refund your postage costs only if the fault occurred whilst your order was in our care.

Note: For your protection, we recommend that you obtain a certificate of posting when returning your order. (Available from the post office at time of posting)

Copyright

Please note that the copyright for all of the pictures on this site belongs to Brookfield Photography who captured the image. Their sale is restricted to private use and they cannot be printed from the screen, copied, distributed, published or used for any commercial purpose without the written consent of the Brookfield Photography who holds the copyright. There may be an additional fee to pay.

Privacy Policy

Any and all the information collected by Brookfield Photography will be kept strictly confidential and will not be sold, rented, disclosed, or loaned!

Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or email us.

Security

Safe Technology: Our Secure Sockets Layer (SSL) Thawte Server software enables us to provide the highest industry standard of 128-bit-encryption. It is among the best and strongest of the software available today for secure online commerce transactions. It encrypts all of your customer's personal information, including credit card number, name, and address, so that it cannot be read.

Booking Conditions

Brookfield Photography can not be held responsible for adverse weather conditions, errors made by third party labs or mechanical failure of equipment. Every effort will be made to ensure a close to life reproduction but due to the chemical nature of the print a perfect match can not be guaranteed. Brookfield Photography reserves the right to display images for advertising on web sites, brochures etc for the sole benefit of Brookfield Photography. Any deposit paid is only accepted on a non refundable basis.

Re-Posting of Events

In the event of images being re-posted to the website at the request of a customer or prospective customer no discounts will be offered in order to compensate for the additional costs involved. For larger collections of images there may also be a £5.00 charge at the discretion of Brookfield Photography.